Browsing: Centre
The Superyacht Service Centre (SYSC) in Ajman has completed its final operational phases, marked by the activation of vital infrastructure and the commissioning of core technical service capabilities. This milestone reinforces its position as one of the most advanced specialist refit and maintenance centres for superyachts in the region. Purpose-built to meet the growing demands […]
97.46% of calls resolved on first contact, exceeding the set target Calls answered within 11 seconds, with zero customers placed on hold Customer Happiness Index soars to 96.91% Younis Haji AlKhoori: The call centre stands out as an integrated model, combining operational efficiency, service quality, and advanced digital technologies Abu Dhabi, February 16, 2026 The Ministry of Finance’s call centre delivered standout performance in 2025, outstripping key targets and demonstrating significant evolution in its customer happiness ecosystem and communication channel efficiency. The achievement comes as the ministry continues
Mercato and Town Centre Jumeirah are set to celebrate the 54th UAE National Day with an uplifting line-up of cultural entertainment, family activities, and exceptional shopping offers, creating a memorable long weekend for residents, tourists, and the wider community. Celebrate the 54th UAE National Day at Mercato, where culture, family fun, and national pride come together for an unforgettable long weekend. From 1-3 December, Mercato will be adorned with vibrant National Day décor inspired by the iconic colours of the UAE flag, offering a warm and inviting atmosphere for all visitors. Guests can look forward to a rich programme of auth