Browsing: Governments

WSO2, the leader in enterprise digital infrastructure technology, today announced a new ‘Fair Pricing for Governments’ initiative, aimed at supporting public-sector organizations’ worldwide access to high-quality, ethical digital services at prices aligned with local economic realities. The initiative is based on a simple principle: government technology fees should be proportional to the average citizen’s income […]

DUBAI, 5th February 2026: A new report by Accenture and the World Governments Summit (WGS) Organisation warned that despite the rapid adoption of AI by government service entities worldwide, most are using the technology to speed up outdated systems rather than redesign them, creating what experts call an “experience paradox.” The report estimates that unless governments shift toward more proactive, citizen-centered models, AI investments will fall short of improving public satisfaction. The report, “Getting to the Five-Star Review: How Governments Can Use AI to Build Trusted Service at Digital Speed,” introduces the Acc